Passenger service

Passenger Services plays a leading role in customer care at Sana’a Airport. Other specialist services offered by this department:

Visa Services

Performs visa collection and delivery functions by corporation with Department of Naturalization and Residency in Yemen and through Albahri’s world wide partnerships.

Special Services

Responsible for meeting the needs of passengers with special requirements. The team is made up of highly trained personnel who take care of unaccompanied minors, infirm or disabled passengers.

Porter age Services

Provided for travelers who require assistance with their baggage.

Open Systems Platforms

Enable carriers to connect to their own DCS hosts through the Dynamic Multi Access Check-In System (DMACS) or ARINC iMUSE which enables speedy check-in and improved customer service. (on request and in the areas where the access is permitted by Civil Aviation Authorities).

Technical Services

GSE Workshop

Provides planned maintenance of all GSE and support equipment to the operation and the Airlines.
Provides a 24/7 breakdown support team to ensure rapid response in the daily operations.
Equipment maintenance and support of main deck loaders, lower deck loaders, passenger aid vehicles, mobile baggage conveyors, passenger steps, air conditioning trucks, air start units, ground power units, push back tractors, baggage tow tractors and a fleet of support passenger vehicles used for load control and dispatch.

Cargo Terminal and Equipment Maintenance

Provides full maintenance support to Albahri Cargo, our world wide partners terminals and the operating equipment. Technicians carry out planned maintenance and also provide a 24/7 support service to the systems and equipment used within the terminals by corporation with world wide partners .

Ground Services Equipments Parts

Al-Bahri Intl. group had a dedicated affiliated company for Ground handling spares and equipments to deal with initial provisioning, purchase, commissioning and sales ground handling equipments new, used and reconditioned or surplus and spares to satisfy its customer's requirement.

Any interested companies whether it is a VIP, private or airlines can rely in our skilled with a rich experience in the same field staffs to minimize and reduce expenditures, to shorten delivery times and facilitate transportations to real required destinations on time at less prices.
we prefer our customers to speak and say their words on us and those who are new , to give us the opportunity to quote or compete for any bid and they will find out that we are at our words and keep our promise . As soon as you call or walk into one of our facilities, you’ll immediately recognize a company that is uniquely focused on customer service. Just give a chance to try us.